Ecabinet

eBug: Refund Protocol for credit card payments through VIC

Title

Refund Protocol for credit card payments through VIC

Priority

0 - Discuss

Status

90-Done

OnPlate?

Rick

Description

Scenario: Case efiled, fee paid with credit card. It is learned case was filed in the wrong county. Filer re-files (not electronically) in the correct county with paper check. Need to have the original credit card payment made with the erroneous filing, refunded to filer.

Solution

Steps:
Create the case in VTADS with a docket number
Enter case in eCAbinet
File a Court’s Motion to Dismiss,
Process the money
Follow refund procedure outlined by Jud-Finance dept.

See attachment for email chain providing further detail.

Attachments

Refund protocol for VIC credit card payments.docx