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eBug: IE10 does not work correctly with View Doc in eCab

Title

IE10 does not work correctly with View Doc in eCab 

Priority

3 - Not Critical - Std (3 day) 

Status

20-WorkingOnSolution 

OnPlate?

AMCAD Helpdesk 

DueDate

 

Description

Do Search/Cases (or PAT view).  When computer is running IE10, if you do View Doc on a TOC screen, then the screen with the document image freezes.  If you try to Close and return, the menu line goes away and the user cannot move off the screen.   Also see email trail attached for discussion on this.

Solution

8/28/13 RC:  G said that there is a fix for this that needs to be applied to our environment. (Hotfix code as part of Sept 3)
 
7/2/13gf: Not able to duplicate in IE10.  Duplicated in IE9 and provided workaround by turning on Compatibility View.
Attachments
TheTOCViewDocScreenFreezeInIE10.docx    
Created at 6/21/2013 16:25  by Rick Conklin 
Last modified at 8/28/2013 11:07  by Rick Conklin