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eCabinet Notes: Obsolete Reject all docs if don't want to charge fee

Title

Obsolete    Reject all docs if don't want to charge fee 

ItemType

eCab-StaffTip 

Problem

The system will charge credit card if any document in a filing is Accepted.

Solution

For a new case with a filing fee, the staff should Accept all documents in a filing.  If any document in a filing is Rejected, all documents should be Rejected so the filer's credit card will not be charged.  NOTE:  When the filer submitted the filing the system "held" the filing amount at Submit.  Even if all of filing is rejected, the "held" amount will not be released by the bank for several days (even though the card was not actually charged).

Status

OK 
Attachments
Created at 5/3/2012 13:34  by Christine Loso 
Last modified at 8/6/2013 15:41  by Cindy Foster